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We are here to assist you with any questions or concerns you may have. Whether you need help with an order, have inquiries about our services, or require more information about our platform, our team is ready to support you.
For general inquiries, customer support, or assistance, please contact us at: service@geckodistribution.com
You can also click the WhatsApp icon on the homepage to connect directly with your designated consultant.
Our customer service team is available to assist you during the following hours: Monday to Friday: 10:30 AM - 8:30 PM (China Standard Time) Monday to Friday: 4:30 AM - 2:30 PM (South African Standard Time)
Even outside of these hours, we will do our best to respond to your messages as soon as possible.
We strive to respond to all emails within 24 hours on business days. Please note that response times may be longer during weekends and holidays.
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We value your feedback and are committed to providing you with the best service possible. Don’t hesitate to get in touch—we’re here to help!