Parcels return

· If your parcel is returned because of the not qualified domestic security, we will contact you to confirm.

· If your parcel is returned because of the " unqualified international security ", "no sign" , "address unknown", "out for deliver" and other reasons , you are responsible for redelivery fee.

· Parcels need to go through customs clearance after arriving at foreign customs, customs inspection of parcels is based on spot check. If Customs considered that the item of your parcel is special, then it is likely to require the receiver to provide invoices or proof of customs clearance. Due to the unspecific receiver's address or fail to contact, which leads to logistics in returning the parcel, relevant customs fees shall be paid by receiver.